Product Information

DOES MY PRINT COME WITH HANGING HARDWARE?

Yes, all our wood prints come with custom slots in the back for easy hanging for both landscape and portrait formats. Each print also comes with the all hardware necessary for wall installation.

WHAT KIND OF WOOD DO YOU — USE?

We use a high quality Baltic Birch. We love this wood for two reasons; it has very beautiful wood grains, and it’s harvested for construction purposes so we’re not contributing to eliminating any natural forest.

HOW DO YOU PRINT THE IMAGES ONTO THE WOOD?

Through our unique process of printing photographs directly on wood, we create high quality images that utilize the natural wood grain of each piece of Baltic Birch Wood.

WHAT PHOTO RESOLUTION DO YOU RECOMMEND?

Great question, this is one that get asked often. We prefer all files to be at 150 dpi, this is when you see the true beauty of a wood print. We can go down to 75 dpi, but can’t go any lower than that. Remember, the better the photo quality, the better the the print quality.

WHATS THE BEST IMAGE FOR PRINTING ON WOOD?

We feel the lighter the image the better. Our inks are transparent, so in those light areas you’ll be able to see much more of the natural wood grain.

HOW THICK IS THE WOOD YOU PRINT ON?

Our wood is 3/4″ thick.

WHATS THE TRUE SIZE OF THE WOOD PRINTS?

All wood is reduced by 1/4″ on all four sides, for example a 8″ x 10″ is actually 7.75″ x 9.75″.

IS ANY BLEED NEEDED ON THE PHOTO FOR THE PRINTING PROCESS?

Yes, all photos need roughly .20″ bleed on all four sides.


Hang / Stand / Clean

HOW DO I CLEAN MY WOOD PRINT?

Simple, just use a damp 100% cotton cloth and wipe your print clean. Please avoid using any type of chemicals.

DOES MY PRINT COME WITH HANGING HARDWARE?

Yes, all our wood prints come with custom slots in the back for easy hanging for both landscape and portrait formats. Each print also comes with the all hardware necessary for wall installation.

WILL MY WOOD PRINT COME WITH A STAND?

If you ordered a size listed below then yes, your order will come with a stand. 6″ x 6″ – 8″ x 8″ – 8″ x 12″ – 10″ x 10″ – 12″ x 12″ – 11″ x 14″

WILL THE INK SMEAR WHEN IT GETS WET?

No, it will not smear or run when your print gets wet. The printing method we use is extremely durable, and during this process the ink gets fully cured.


Shipping and Returns

HOW LONG DOES IT TAKE FOR MY ORDER TO SHIP?

Please allow 2-4 for processing and printing – we get it done quick!

HOW LONG DOES IT TAKE FOR MY ORDER TO GET HERE?

Please see the map below showing UPS GRUND SHIPPING are order accordingly.

WHAT IF I DON’T LIKE MY WOOD PRINT?

If you are unhappy with your print, please contact us with 2 days of receiving your print and we’ll work with you to make it right.

DO YOU OFFER REPRINTS

Yes, if we feel the print turned out poor then we will be more than happy to reprint your image for you at no charge.